Terms and Conditions
Platform: Legalbrain by Zahoot AI
Effective date: 17 February 2026
1. Definitions
Platform means the Legalbrain software platform operated by Zahoot AI.
We, us, our means Zahoot AI.
User, you means any individual or business accessing or using the Platform.
Services means document generation, contract analysis tools, risk flagging, and related functionality provided through the Platform.
Regulated Partner means any solicitor, law firm, or regulated legal professional made available through the Platform.
Consumer means an individual acting for purposes mainly outside their trade, business, craft, or profession.
Business User means a user acting for purposes relating to their trade, business, craft, or profession.
Content means text, data, documents, files, prompts, and information you input, upload, or generate through the Platform.
Outputs means documents, clauses, suggestions, alerts, and other results produced by the Platform based on your input.
2. Which terms apply
If you use the Platform as a Consumer, the Consumer terms in these Terms apply to you.
If you use the Platform as a Business User, the Business User terms in these Terms apply to you.
If there is any conflict, the Consumer terms take priority for Consumers.
3. About the Platform
The Platform is software for automated document generation and contract analysis.
It provides general legal information and generates standard form documents based on user supplied information.
We are not a law firm. We do not provide legal advice or regulated legal services through the Platform.
No solicitor client relationship is created between you and Zahoot AI by use of the Platform.
4. No legal advice and your responsibility
Outputs are produced from the information you provide and the options you select.
You are responsible for checking that Outputs are accurate, complete, and suitable before you use or share them.
You must take independent legal advice where appropriate, including where the matter is complex, high value, time critical, or involves:
- employment or worker matters
- shareholders, directors, investments, or fundraising
- regulated activity or compliance requirements
- property, leases, or security
- disputes, claims, litigation, or insolvency
- tax or cross border issues
- any situation where you are unsure
Nothing in the Platform guarantees that any Output is enforceable, compliant, or suitable for your circumstances.
5. Eligibility and authority
You must be at least 18 years old to use the Platform.
If you use the Platform on behalf of a business, you confirm you have authority to bind that business.
6. Accounts and security
You are responsible for keeping your login credentials confidential.
You must take reasonable steps to prevent unauthorised access to your account.
You must notify us promptly if you suspect unauthorised access or misuse.
7. Regulated Partners
Where the Platform offers access to a Regulated Partner:
- any legal advice or regulated legal services are provided by the Regulated Partner, not by us
- a separate engagement agreement will govern your relationship with the Regulated Partner
- we act only as a technology intermediary
We do not supervise, control, or accept responsibility for regulated legal services delivered by Regulated Partners.
8. Fees, payment, and subscriptions
Fees may apply for subscriptions, document generation, or premium features.
Fees are payable in advance unless we agree otherwise in writing.
We may suspend or restrict access where fees are overdue.
Business Users are not entitled to statutory Consumer cancellation rights.
9. Consumer cancellation and digital content
This section applies to Consumers only.
If you buy paid Services as a Consumer, you may have a legal right to cancel within 14 days of purchase.
If you ask us to start supplying digital content during the cancellation period, you agree that your right to cancel may end once supply begins, to the extent permitted by law.
Where the law allows, if you cancel after supply begins, you may be required to pay for Services supplied up to cancellation.
10. Acceptable use
You must not:
- use the Platform for unlawful activity
- upload or share Content that you do not have the right to use
- upload unlawful, defamatory, or infringing material
- upload confidential information unless you have authority to do so
- attempt to bypass security or interfere with the Platform
- use automated scraping, extraction tools, or bulk harvesting of Outputs
- misrepresent the Platform as providing regulated legal advice
11. Your Content and Outputs
You retain your rights in the Content you upload or input.
You grant us a licence to host, process, and use your Content to provide the Services, including generating Outputs, maintaining audit trails, and improving the Platform.
You are responsible for ensuring you have a lawful basis to upload personal data and other Content.
You may use Outputs for your internal personal or business purposes.
You must not resell Outputs as a standalone product or service, unless we agree otherwise in writing.
12. Intellectual property
All intellectual property rights in the Platform, including software, clause libraries, structure, and branding, belong to us or our licensors.
We grant you a limited, non exclusive, non transferable licence to access and use the Platform during your subscription or permitted access period.
You must not copy, modify, reverse engineer, decompile, or attempt to extract source code, except where permitted by law.
13. Data protection
We process personal data in line with UK data protection law and our Privacy Policy.
If you are a Business User and you upload personal data relating to third parties, you act as the controller and we act as a processor.
Where required, processing for Business Users is governed by our Data Processing Addendum.
14. Electronic signatures
Where electronic signature functionality is provided:
- signatures may be handled through third party providers
- you are responsible for checking suitability and enforceability for your context
- audit logs may be retained for evidential purposes
15. Availability, changes, and suspension
We aim to provide continuous access but we do not guarantee uninterrupted availability.
We may change, suspend, or withdraw features, and we may update the Platform to maintain security, performance, or compliance.
We may suspend or restrict access where:
- you breach these Terms
- we suspect unlawful activity or misuse
- your use creates security risk, legal risk, or operational risk
- fees are overdue
16. Liability
16.1 Liability that is never excluded
Nothing in these Terms limits or excludes liability for:
- death or personal injury caused by negligence
- fraud or fraudulent misrepresentation
- any liability that cannot be limited or excluded by law
16.2 Consumer liability
This section applies to Consumers only.
If we breach these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach.
We are not responsible for loss or damage that is not foreseeable.
Nothing in these Terms affects your statutory rights.
16.3 Business User liability
This section applies to Business Users only.
To the fullest extent permitted by law, we are not liable for:
- indirect loss or consequential loss
- loss of profit, revenue, business, goodwill, or anticipated savings
- loss arising from reliance on Outputs without appropriate review or legal advice
- loss caused by inaccurate, incomplete, or unlawful Content provided by you
Subject to section 16.1, our total aggregate liability arising out of or in connection with the Platform and Services is limited to the greater of:
- the fees paid by you in the 12 months before the event giving rise to the claim
- £5,000
17. Indemnity for Business Users
This section applies to Business Users only.
You agree to indemnify us against claims, losses, and expenses arising from:
- your breach of these Terms
- your misuse of the Platform
- your Content, including where you lack rights or a lawful basis to use it
- your use of Outputs in unlawful or misleading ways
18. Termination
You may stop using the Platform at any time.
We may terminate or suspend access as set out in section 15.
Termination does not affect rights or liabilities that accrued before termination.
19. Complaints and contact
If you have questions about these Terms, contact us before using the Platform.
Email: support@zahoot.ai
20. General legal terms
Entire agreement
These Terms set out the entire agreement between you and us in relation to the Platform and Services.
Severance
If any part of these Terms is held unlawful or unenforceable, the rest remains in force.
No waiver
If we do not enforce a right, that does not mean we waive it.
Third party rights
No third party has any rights to enforce these Terms under the Contracts (Rights of Third Parties) Act 1999, except where we state otherwise.
Assignment
We may transfer our rights and obligations under these Terms. We will not reduce your rights as a Consumer.
You may not transfer your rights or obligations without our written consent.
21. Governing law and jurisdiction
These Terms are governed by the laws of England and Wales.
The courts of England and Wales have exclusive jurisdiction.